Guangzhou, China – September 18, 2025 – GRGBanking successfully hosted the Global Customer Exchange (GCE 2025) from September 15 to 17 in Guangzhou, gathering more than 400 delegates from leading financial institutions, fintech innovators, academic experts, and strategic partners under the theme “AI-Powered • Digital Innovation • Smarter Finance”.
The three-day international forum marked a milestone in the journey toward a smarter and more inclusive financial ecosystem, highlighting how artificial intelligence, digitalization, and smart technologies are transforming global finance and customer experiences.
GCE 2025@Guangzhou
The summit opened with a keynote from Andy Huang, Chairman of Guangzhou Digital Technology Group, who stressed that trust and collaboration are critical in an era of rapid transformation. His message set the tone for discussions on how banks and partners must not only adapt to change but lead it, ensuring that innovation benefits people and businesses.
Andy Huang, the Chairman of Guangzhou Digital Technology Group, delivered a welcome speech
Throughout the event, GRGBanking unveiled its latest innovations, including the aiCore big data platform, GRGWonda LLM, next-generation AI-powered teller systems, humanoid service robots, smart counters, advanced cash recycling ATMs, and smart retail solutions. Together, these solutions embody GRGBanking’s strategy of combining “intelligent terminals + big data” to empower financial institutions worldwide with smarter, safer, and more efficient services.
New technologies and solutions showcased in GCE 2025
Panel discussions brought together bank executives, Fintech innovators, and strategic partner to explore pressing topics: how AI is accelerating digital transformation, how financial openness strengthens resilience, and how cross-border cooperation fosters inclusive and sustainable growth.
Panel Discussion explored “from traditional to digital: accelerating growth through AI and innovation”
Workshops on Digital Innovation in Banking provided practical insights into branch transformation, retail digitalization, cash recycling evolution, and ATM-as-a-Service (ATMaaS), giving delegates actionable strategies for achieving efficiency and long-term value creation.
In the closing remarks, Adam Lee, General Manager of GRGBanking, underscored the company’s mission to advance the financial industry through innovation and partnership:
“GCE 2025 is more than an event—it is a commitment to shaping the future of finance together. By harnessing the power of AI and embracing collaboration, we can create smarter, safer, and more inclusive financial services that serve people, businesses, and societies worldwide.”
“GCE 2025 is more than an event—it is a commitment to shaping the future of finance together. By harnessing the power of AI and embracing collaboration, we can create smarter, safer, and more inclusive financial services that serve people, businesses, and societies worldwide.”
Adam Lee, General Manager of GRGBanking, delivered a closing speech
With its successful conclusion, GCE 2025 reaffirmed GRGBanking’s position as a global leader in AI-powered financial solutions. The summit demonstrated not only the transformative potential of technology but also the essential role of collaboration in building resilient, customer-centric, and future-ready financial ecosystems.
Building on the momentum of GCE 2025, GRGBanking looks forward to deepening global partnerships, accelerating digital innovation, and advancing its mission as “A Leading Innovative Solutions Provider” driving positive change in finance and beyond.
Building on the momentum of GCE 2025, GRGBanking looks forward to deepening global partnerships, accelerating digital innovation, and advancing its mission as “A Leading Innovative Solutions Provider” driving positive change in finance and beyond.