GUANGZHOU, China — September 2026 — BBVA Mexico senior executives recently visited GRGBanking headquarters in Guangzhou for an in-depth exchange on intelligent financial technologies, with a focus on artificial intelligence, smart branch transformation, intelligent banking solutions and global service capabilities. The visit brought together representatives from both sides to share perspectives on evolving banking needs and explore opportunities for further cooperation in financial technology.
Group photo of BBVA Mexico senior executives and GRGBanking team
From Banking Equipment to Smart Banking
The banking industry is entering a new phase of transformation. As financial institutions modernize their physical and digital channels, the role of the branch is evolving from a transaction-focused environment into an intelligent service platform that connects people, technology and data.
The banking industry is entering a new phase of transformation. As financial institutions modernize their physical and digital channels, the role of the branch is evolving from a transaction-focused environment into an intelligent service platform that connects people, technology and data.
This shift is creating new requirements for banking technology providers—not only to deliver reliable financial equipment, but also to help banks build more intelligent, automated and connected operating environments.
BBVA Mexico executives view GRGBanking’s latest innovative solutions in the showroom
Against this backdrop, BBVA and GRGBanking used the visit to discuss how emerging technologies can address the next generation of banking needs. At GRGBanking’s innovation showroom, the BBVA executives gained first-hand insight into the company’s latest solutions, including next-generation cash recycling technology and embodied intelligent robotics. The discussions went beyond individual products, focusing on how intelligent terminals, automation, AI and robotics can work together to transform branch operations and customer services.
The two sides also exchanged views on opportunities to improve operational efficiency, enhance customer experience and create more flexible service models through the integration of physical banking infrastructure and intelligent technologies.
BBVA Mexico executives view demonstrations of GRGBanking’s intelligent robotics solutions
Building on an Established Global Relationship
The discussions were grounded in the companies’ existing cooperation, as well as the banking operations of BBVA Group.
The discussions were grounded in the companies’ existing cooperation, as well as the banking operations of BBVA Group.
Rather than viewing individual projects in isolation, the two sides discussed broader opportunities to leverage their respective capabilities across markets. Topics included project development, local service requirements, operational support and the evolving technology needs of BBVA’s international business.
During the innovation showcase, BBVA executives explored GRGBanking’s intelligent monitoring solution, focused on practical use cases—including equipment management, operational monitoring, risk identification and customer service—rather than AI as a standalone technology.
This reflects a broader industry trend: financial institutions are increasingly looking for AI solutions that can be integrated into existing operations and deliver measurable value. GRGBanking is expanding its capabilities in this direction by combining its expertise in banking equipment with AI, robotics, intelligent sensing and digital technologies. The goal is to help financial institutions move from isolated intelligent applications toward more connected and scalable intelligent banking environments.
BBVA Mexico and GRGBanking hold in depth business discussions
For GRGBanking, long-term relationships with global financial institutions provide an important foundation for understanding how banking requirements differ across markets—and how technology, products and services can be adapted to local operating environments. GRGBanking has continued to strengthen its international service capabilities, supporting customers through an integrated model covering products, technology, implementation and lifecycle services.
The BBVA visit provided an opportunity to connect existing project experience with future technology priorities and to explore a broader framework for cooperation across markets and business areas.
Connecting Innovation with Industrial Scale
To provide a broader view of these capabilities, the BBVA delegation visited GRGBanking’s high-end manufacturing industrial park where they gained insight into the company’s R&D, manufacturing, quality management and global delivery processes.
To provide a broader view of these capabilities, the BBVA delegation visited GRGBanking’s high-end manufacturing industrial park where they gained insight into the company’s R&D, manufacturing, quality management and global delivery processes.
The visit highlighted GRGBanking’s integrated capabilities—from product development and engineering to intelligent manufacturing, quality assurance and international service delivery.
For global financial institutions, this end-to-end capability is increasingly important. As banks deploy technology across multiple markets, they need not only innovative solutions but also the ability to maintain consistent quality, delivery and service throughout the product lifecycle.
BBVA Mexico executives visit GRGBanking’s high-end manufacturing industrial park
Creating New Opportunities for Intelligent Banking
The visit reflects a shared interest in exploring how technology can support the next stage of banking transformation.
The visit reflects a shared interest in exploring how technology can support the next stage of banking transformation.
For BBVA, the continued evolution of banking requires solutions that can combine operational efficiency with improved customer experiences. For GRGBanking, this creates opportunities to apply its capabilities in intelligent terminals, smart branches, AI and robotics to increasingly complex banking environments.
The engagement also demonstrates the value of long-term customer relationships in driving innovation. By bringing together direct customer insight, technology development and local market experience, GRGBanking can continue to evolve its solutions around the real-world needs of financial institutions.
Group photo of BBVA Mexico senior executives GRGBanking senior executives
Today, GRGBanking has established a global business network spanning Asia-Pacific, the Middle East, Europe, Africa and the Americas. Its products and solutions have reached more than 130 countries and regions, supported by technology and service capabilities across key markets.
GRGBanking’s global business network
Looking ahead, GRGBanking will continue to work closely with BBVA and other global financial institutions to explore opportunities across smart branches, intelligent banking equipment, AI-enabled services, robotics and global service delivery.
As banking continues to evolve, GRGBanking remains committed to helping financial institutions turn emerging technologies into practical business outcomes—building banking environments that are smarter, more efficient, more connected and more responsive to customers.