Ho Chi Ming City, Vietnam, June 2nd, 2015 - DongA Joint Stock Commercial Bank officially launched its automated banking service channel named AUTO BANKING, which is facilitated by GRGBanking’s cash recycler H68N series.
The innovative AUTO BANKING provides over 100 fully automated service options 24/7. As the major service terminal, GRGBanking’s cash recycler supports cash deposit, withdrawal, bill payment, interbank transfer and currency exchange. Internet and phone banking are also available in AUTO BANKING to facilitate non-cash transactions. What’s more, spacious chamber and security guard offer more comfortable and secure transaction environment as compared to ordinary ATM booth.
So far, there are 42 AUTO BANKING branches have already been established across the country. According to the bank’s roadmap, this number is expected to increase to 80 by next month, and will reach 150 by the end of this year. It’s a significant step forward in the field of banking automation in Vietnam.
Mr. Tran PhungBinh, Vice Chairman and CEO of DongA Bank, said the implementation of this AUTO BANKING project, represents the bank’s determined commitment to invest in the latest technology in order to bring the best services to its customers. The bank together with its partner GRGBanking, spent 8 months’ efforts to add the unique security feature of capturing
each processed banknote’s serial number to its cash recyclers. This Serial Number Tracking service helps customer keep a record of the notes for each transaction, provides an effective proof to solve any dispute to improve customers’ confidence.
DongA Bank has always been the technology pioneer in the banking industry. With the largest cash recycler network in the country, DongA Bank accepts substantial deposit transactions through its self-service channel, providing convenient and efficient services to over 8 million card holders. Statistics shows only 31% of Vietnamese has a bank account, while the global average number is 62%, which implies a huge potential for the Vietnamese banking market to serve the unbanked customers.
About DongAJoint Stock Commercial Bank
Established on 1st July, 1992, DongA Joint Stock Commercial Bank is proud of 23 years for a stable operation and sustainable development. Together with the general national economic growth, DongA Bank has chosen itself a direction, appropriate with specific goals in each period. DongA Bank is also a leading bank in applying the state of the art of banking technology into its general customer services.
About GRGBanking
GRGBanking is a leading provider of currency recognition and cash processing solutions in the global market with great potential and rapid development. GRG specialize in the development/ manufacturing of Automatic Teller Machine (ATM) for financial institutions and retailers, Automatic Fare Collection (AFC) devices for railway or underground systems, as well as other currency recognition and cash processing equipment, modules and systems for over 20 years. Besides, GRG’s various Multi-Channel Software Solutions and Services cover the needs of the financial industry, retail, transportation, payment, self-service, cash automation, cash management outsourcing and managed services, customized for different customers around the world.
About H68N Series
The H68N series are cutting-edge cash recyclers, which shift heavy counter transactions and frequent cash replenishment to self-service and self-replenishment zone. With high capacity, Serial Number Tracking technology, biometric authentication and coin dispensing features, they are capable of supporting big volume transactions, delivering advanced and reliable service to customers, and extending banking channel and value-added service for different scenarios.