SBI LY HOUR Bank Plc., is one of the fastest growing financial institutions, publicly providing financial service to customers after obtaining a full banking license from National Bank of Cambodia in April 2020. With the network of 45 branches across the Cambodia’s 24 provinces and Phnom Penh, SBI LY HOUR Bank devotes to offer financial services to meet the demands of both urban and rural customers. To digitalize its branch service, SBI LY HOUR Bank Plc. has partnered together with GRGBanking to launch biometric solutions and automation solutions in new branch at 7 Makara in Phnom Penh, comprehensively providing smart banking service for customers.
SBI LY HOUR Bank launches a new branch at 7 7 Makara in Phnom Penh.
SBI LY HOUR Bank implemented a Multi-modal Biometric Management Platform in one of their branches as part of their banking automation solution to offer a compelling customer journey. GRGBanking’s multi-modal biometric management platform which supports face and finger vein recognition, is deployed to generate more business opportunities, and enhance customer satisfaction with convenient user experience. This system helps the branch manager to identify VIP customers accurately and show greeting information on the big screen. Tailored service would be available with full information of customer’s personal profile. GRGBanking offers an end-to-end solution to address various scenarios in every channel. Every branch counter supports customer biometric feature (face + finger vein) onboarding and identity authentication, same feature (face) also available in banking app. These biometric features can be used for Branch VIP recognition, as well as eKYC at ATM and CRM in the coming future.
GRGBanking aims to assist innovative banks to differentiate themselves with introduction of frontier technologies and solutions, enabling a rapid and effective branch transformation with customized features.