Shenzhen subway introduced the very first driverless train, Shenzhen Metro Line 20, on May 20, 2021. For this significant innovation in Chinese metro history, GRGBanking provides its intelligent terminals including new-generation AFC system and intelligent customer service center to assist Shenzhen metro realize the metro operation management more digital, more intelligent, and more systematic.
Based on innovative technology, GRGBanking’s new-generation AFC system has been launched in Guozhannan Station of Shenzhen metro. This is the intelligent auto gate system in Shenzhen metro supporting metro card and QR code to pass through the gate. It also enables passengers to identify themselves through facial recognition.
New-generation AFC system
The ALL IN ONE intelligent customer service system has been deployed in the Shenzhen metro line 20, which comprehensively solves the problems of high operation cost, low traffic efficiency of special passenger side gate, and large workload of staff. It enables passengers to use self-service of card recharging, ticket inquiry, biometric registration, E-billing, and other processing functions. Leveraging its BIM, GIS and 3D visualization, and intelligent technology, this intelligent customer service system delivers new experience for metro passengers.
ALL IN ONE intelligent customer service system
Leveraging innovative solutions and technology of big data, biometric identification, natural voice interaction, GRGBanking has developed tailored “intelligent transportation” solutions for Ningbo intelligent customer service center, Shenzhen intelligent metro project, high-speed train centralized purchasing project, and many more.
As a leading innovative solutions provider, GRGBanking continues to follow the strategy of "intelligent terminal+ innovative technology”, so as to help various industries to enhance service quality, operational efficiency and management ability.