GRGBanking’s FEEL iQueue is a queue management system designed to facilitate a seamless omni-channel customer experience by managing the entire service cycle from pre-arrival to departure, both online and offline. It covers online reservations, customer check-in upon arrival for both electronic and paper tickets, ticket calling, and comprehensive service data analysis across all branches. Its goal is to improve customer satisfaction and enhance employee productivity.
● Multi-channel online reservation
● Precise marketing facilitation
● Real-time updates
● Data analysis