Smart Reception
Transforming the Reception Experience – Smart and AI-Driven Solutions to Optimize Check-Ins, Reduce Wait Times, and Create a Lasting First Impression.
FEEL iQueue-Queue Management System

FEEL iQueue

Queue Management System

GRGBanking’s FEEL iQueue is a queue management system designed to facilitate a seamless omni-channel customer experience by managing the entire service cycle from pre-arrival to departure, both online and offline. It covers online reservations, customer check-in upon arrival for both electronic and paper tickets, ticket calling, and comprehensive service data analysis across all branches. Its goal is to improve customer satisfaction and enhance employee productivity.
Multi-channel online reservation
Precise marketing facilitation
Real-time updates
Data analysis

Together, we work towards intelligent finance.