Cash Automation Solution
High labor and operating costs are usually required to maintain cash transactions in traditional branches, but customers are demanding faster and more efficient services. For example, digital banking and mobile payments. Branches need to find ways to balance high volume cash transactions and high value-added marketing activities. Migrating cash counting and storage to intelligent terminals is an ideal solution.
Now the dilemma can be solved through GRGBanking’s cash automation solutions. By automating cash deposits and withdrawals through self-service terminals and migrating cash counting and storage to intelligent terminals, these solutions can free tellers’ time from sitting behind the counters to give them a chance to engage with customers to do more value-added marketing activities instead of repeatedly counting cash day by day. Besides, most of the customers’ demands can be fulfilled through self-service channels, which, when implemented correctly can prolong the working time of the branch to extended hours servicing more clients! Sometimes, you can transform a traditional branch into a 24/7 self-service branch!
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Versatile Cash Dispenser
Versatile Cash Recycler
Teller Automation Solution
Intelligent Cash Deposit Solution
Branch Cash Recycler
Multi-Vendor Self-Service Terminal Software Platform
Now the dilemma can be solved through GRGBanking’s cash automation solutions. By automating cash deposits and withdrawals through self-service terminals and migrating cash counting and storage to intelligent terminals, these solutions can free tellers’ time from sitting behind the counters to give them a chance to engage with customers to do more value-added marketing activities instead of repeatedly counting cash day by day. Besides, most of the customers’ demands can be fulfilled through self-service channels, which, when implemented correctly can prolong the working time of the branch to extended hours servicing more clients! Sometimes, you can transform a traditional branch into a 24/7 self-service branch!
EXPLORE MORE:
Versatile Cash Dispenser
Versatile Cash Recycler
Teller Automation Solution
Intelligent Cash Deposit Solution
Branch Cash Recycler
Multi-Vendor Self-Service Terminal Software Platform
Bulk Cash Recycler Solution
When customers visit a smart branch, 20% of customers can complete their transactions in self-service areas; 60% of the transactions can be completed by intelligent terminals. The remaining 20% of customers are served by face-to-face counter teller services. Banks are trying to migrate more and more complex transactions to self-service channels to have bank tellers engage in more value-added marketing and sales activities.
Intelligent bulk cash recyclers can shift various counter services to customers’ self-service channels. It can cover 95% of cashless transactions typically done in bank branches. Compared to traditional transaction methods, it's more efficient, user friendly and economical.
This solution decreases customer wait times, improve service efficiency, and increase revenues with a turnkey authentication platform.
EXPLORE MORE:
Versatile Cash Recycler
Teller Automation Solution
Intelligent Cash Deposit Solution
Branch Cash Recycler
Multi-Vendor Self-Service Terminal Software Platform
Intelligent bulk cash recyclers can shift various counter services to customers’ self-service channels. It can cover 95% of cashless transactions typically done in bank branches. Compared to traditional transaction methods, it's more efficient, user friendly and economical.
This solution decreases customer wait times, improve service efficiency, and increase revenues with a turnkey authentication platform.
EXPLORE MORE:
Versatile Cash Recycler
Teller Automation Solution
Intelligent Cash Deposit Solution
Branch Cash Recycler
Multi-Vendor Self-Service Terminal Software Platform
Counter Transaction Migration Solution
Nowadays, in today’s digital age, it is important for banks to provide customer convenience if they want to keep millennial customers, who are increasingly using online and mobile banking channels. Banks also face the dilemma to reduce costs and improve efficiency. So how can you enhance the customer service experience and repurpose your staff leveraging innovative technologies and solutions for the banking transformation?
Our Smart Teller Machine (STM) typically offers more complex transactions compared to ATMs, making them a compelling alternative to the teller line. Compared to traditional transaction methods, it reduces costs, improves efficiency, and improves client experience. The STM is an excellent solution to add to your branches for cash and cashless transactions.
Our STM Solution is changing the way that financial institutions operate. Using a STM provides more efficiency along with improved customer service, while saving money and space usually used for counter services. It can be supported by remote video tellers or integrated into your CORE platforms.
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Smart Teller Machine
Branch Omni-Channel Solution
Our Smart Teller Machine (STM) typically offers more complex transactions compared to ATMs, making them a compelling alternative to the teller line. Compared to traditional transaction methods, it reduces costs, improves efficiency, and improves client experience. The STM is an excellent solution to add to your branches for cash and cashless transactions.
Our STM Solution is changing the way that financial institutions operate. Using a STM provides more efficiency along with improved customer service, while saving money and space usually used for counter services. It can be supported by remote video tellers or integrated into your CORE platforms.
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Smart Teller Machine
Branch Omni-Channel Solution
In Branch Card Issusance Solution
Stop having your customers wait days to get a new bank card replaced or issued. The manual processes nowadays could be wasting valuable staff time to promote more banking products for more customers!
With the power of biometrics and remote ID card verification, you can automate most KYC procedures to open bank accounts instantly! Using our smart card printing solutions, customers and banks can customize bank cards with personal designs and embossing in a matter of minutes! The easier it is for customers to open an account, the more customers you will get for your banking services.
Customers can also apply for credit cards via the SEM, which means more revenue channels for banks. First, customers would insert their ID card to go through face recognition authentication (optional), and then input detailed personal information. After the confirmation is conducted by the remote teller, then bank card will be issued immediately. Compared to opening a new card at traditional bank counters, it is quite convenient to open an account and issue a new bank card in just 3 minutes using our SEM. Not only does it greatly improve efficiency but it also improves customer satisfaction and retention.
With the power of biometrics and remote ID card verification, you can automate most KYC procedures to open bank accounts instantly! Using our smart card printing solutions, customers and banks can customize bank cards with personal designs and embossing in a matter of minutes! The easier it is for customers to open an account, the more customers you will get for your banking services.
Customers can also apply for credit cards via the SEM, which means more revenue channels for banks. First, customers would insert their ID card to go through face recognition authentication (optional), and then input detailed personal information. After the confirmation is conducted by the remote teller, then bank card will be issued immediately. Compared to opening a new card at traditional bank counters, it is quite convenient to open an account and issue a new bank card in just 3 minutes using our SEM. Not only does it greatly improve efficiency but it also improves customer satisfaction and retention.
Off-premise Mini Branch Solution
Branches attract customers for service, and help build trust, but from its core purpose is to be designed and operated for sales and revenue growth. Traditional branches are often viewed as an expensive channel that delivers a sub-par experience. So how can you improve its efficiency? How to can reduce operating costs while maintaining the same services? Our video teller machine (VTM) is the solution to solve these problems.
It's integrated with multiple channels, like mobile banking, internet banking, branch counter services, cash counting, etc. It can complete 80% to 90% of the transactions that a traditional teller does today in bank branches. This enables banks with VTMs to do more for their customers in remote locations without the need to open a new branch in a 24-hour setting with remote teller support. GRGBanking's VTM is the tailor-made solution for you.
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Video Teller Machines
Branch Omni-Channel Solution
It's integrated with multiple channels, like mobile banking, internet banking, branch counter services, cash counting, etc. It can complete 80% to 90% of the transactions that a traditional teller does today in bank branches. This enables banks with VTMs to do more for their customers in remote locations without the need to open a new branch in a 24-hour setting with remote teller support. GRGBanking's VTM is the tailor-made solution for you.
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Video Teller Machines
Branch Omni-Channel Solution
